Facilitation Skills
How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators. This two-day workshop has been created to make core facilitation skills better understood and readily available for your organization.
What Will Students Learn?
- How to distinguish facilitation from instruction and training
- How to identify the competencies linked to effective small group facilitation
- The difference between content and process
- The stages of team development and ways to help teams through each stage
- Common process tools to make meetings easier and more productive
What Topics are Covered?
- Defining your role and how facilitators work
- Establishing ground rules
- Content and process
- Types of thinking
- Dealing with controversial issues and divergent perspectives
- Communication skills
- Listening for common ground
- Common facilitation techniques
- Giving effective feedback
- The language of facilitation
- Dealing with difficult dynamics
- Building sustainable agreements
- Stages of team development
- Analysis tools
What’s Included?
- Instruction by an expert facilitator
- Small, interactive classes
- Specialized manual and course materials
- Personalized certificate of completion
