The Professional Supervisor

This three-day workshop will give you just that opportunity.

How You Will Benefit?

• You will understand the scope and nature of the supervisory position.
• You will learn some ways to deal with the challenges of the role.
• You will recognize the responsibilities you have as a supervisor, to yourself, to your team, and to your organization.
• You will identify key techniques to help you plan and prioritize effectively
• You will acquire a basic understanding of and develop strategies for leadership, team building, communication, and motivation and what part they play in effective supervision.

What You Will Cover?

• Adjusting to your role
• A supervisor’s responsibilities
• Making plans
• Setting goals
• Leadership
• The Situational Leadership model
• Problem employees
• Synergy
• Trust
• Team development
• Communication skills
• The communication process
• Motivation
• Orientation
• Training
• Providing feedback
• Delegation
• Dealing with conflict
• Discipline

What’s Included?

• Instruction by an expert facilitator
• Small interactive classes
• Specialized manual and course materials
• Personalized certificate of completion